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978-0323570411
Heather Prendergast
3rd
20 December 2018
315.8 MB
Saunders
401
Veterinary Front Office Management
Front Office Management for the Veterinary Team, 3rd Edition is a practical guide to the daily operations of a veterinary practice, covering client communication, appointments, medical records, billing, inventory, marketing, and financial management. It also introduces updated guidance on leadership, strategic planning, human resources, veterinary ethics, technology, and standard operating procedures.
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