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Front Office Management for the Veterinary Team, 3rd Edition

Front Office Management for the Veterinary Team, 3rd Edition

Regular price $35.00 USD
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ISBN

‎ 978-0323570411

Authors

Heather Prendergast

Edition Number

3rd

Copyright Year

20 December 2018

File Size

‎ 315.8 MB

Publisher

Saunders

Pages

401

Veterinary Front Office Management

Front Office Management for the Veterinary Team, 3rd Edition is a practical guide to the daily operations of a veterinary practice, covering client communication, appointments, medical records, billing, inventory, marketing, and financial management. It also introduces updated guidance on leadership, strategic planning, human resources, veterinary ethics, technology, and standard operating procedures.

Key Features

  • Veterinary office management
  • Client communication
  • Appointment scheduling
  • Medical records
  • Billing and accounting
  • Inventory management
  • Marketing
  • Leadership
  • Strategic planning
  • Human resources
  • Veterinary ethics
  • Legal issues
  • Standard operating procedures
  • Clinical assisting
  • Financial management
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