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Connecting with Clients: Practical Communication for 10 Common Situations Connecting with Clients
Connecting with Clients: Practical Communication for 10 Common Situations Connecting with Clients
Regular price
$35.00 USD
Regular price
$58.94 USD
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$35.00 USD
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ISBN
ISBN
978-1583261163
Authors
Authors
Edition Number
Edition Number
2nd
Copyright Year
Copyright Year
March 1, 2010
File Size
File Size
41 MB
Publisher
Publisher
Pages
Pages
112
Veterinary Client Communication
A practical guide to effective communication within veterinary practice, focusing on challenging client interactions and common communication situations. It combines practical advice, role-play exercises, and team-training resources to help veterinary professionals build stronger client relationships.
Key Features
- Veterinary client communication
- Communication skills for veterinary teams
- Ten common client situations
- Difficult conversations
- Practical communication strategies
- Situation assessment and guidance
- Role-play exercises
- Team training resource
- Quick-reference format
- Communication terminology glossary
- Practice communication protocols
- Online video component
- Feedback forms for role-play
- Additional communication resources
